Help - Favourite Asked Questions
If you do not find your answer in this help section, or need advanced help, feel free to join us on Discord!
What is the Legends Arena?
The Legends Arena is your platform to participate in weekly Playerunknown's Battlegrounds tournaments all over the world. We do mainly host basic community-based tournaments, from time to time we do also run leagues.Do I need an account to participate?
Yes! We require you to register an account. To register your account, get on this page and create an account!I did not get an activation mail!
If you have trouble activating your account, please let us know on Discord, we will be available to help you there.Am I allowed to stream the matches?
Yes! Feel free to stream any matches related to our tournaments. Please make sure that you set your stream-delay to atleast 3 minutes, to prevent people from ghosting. If you want to support us further, you might want to include #LegendsArena in your stream title.How do I receive my prizes?
After you have won a tournament, make sure your address settings are set at your settings page. 7 days after the tournament has finished, the data will be used in contact with sponsors, so please make sure to have edited them by then. Your address, zipcode and city are not public and only used for shipping. Prizes can take up to 90 days to be shipped.
Where do you ship the prizes?
All prizes are limited to be shipped to a few countries of the EU. Currently there is no way of shipping outside of the EU. In case you win a tournament and you are located outside of the US, please choose a shipping adress in EU. Following countries are eligible to receive prizes:
- United Kingdom
- Czech Republic
How can I change my private data?
On the right upper corner of the navigation you find your name including your avatar. Click on it, and a dropdown will appear. You can find the settings in the menu.What is a gameaccount?
A gameaccount is a uniquely identified account you have to share with us to register for a tournament. In our case you need to provide your PUBG Username.How do I register a gameaccount?
Check out our help article on how to add a gameaccount
How will I receive the custom game password?
You will receive the custom game password via message on this platform. Usually messages are sent out a few minutes before tournament start. The responsible admin will also keep you up to date on Discord.
When does the next tournament start?
For our weekly tournaments, each new tournament starts once the previous one has finished. There is no exact date or time, when we open the new tournaments, as runtime of the previous one can vary. In case you want to be notified once the new tournament is up, please join us on Discord!
A green button on the left hand side at tournament page indicates that the registration is open. If there is a message saying that the registration is currently closed, come back later.What is the check-in used for?
The check-in enables us to see if everyone of the registered participants is available for the tournaments. This is why we require everyone to confirm their participation. The check-in is split in 2 different parts: The first 30 minutes the registered list will be able to sign in, and in case some teams did not show up, we have an additional 15 minutes for waiting list teams to join.How do I check-in?
The check-in is really easy! Once you have registered for the tournament and the check-in time is reached, there will be a button on the left hand side of this page (tournament page). It is located right above the "leave tournament" button. Simply click on it and confirm your participation.I am on the waiting list!
If you are on the waiting list, the check-in opens 30 minutes later for you. The waiting list is supposed to be an additional set of teams, in case any of the registered teams are not participating. If the tournament is not full yet and 30 minutes have passed, you will be able to check-in. However, the waiting list does not guarantee you a safe spot in the tournament.What happens if I crash?
Sadly we are not able to restore games or restart games once a participant has crashed. Make sure you are able to play the game on a stable PC. In case to many people crash while the game is running, we will be restarting the game.Do you play first or third person?
Currently all of our tournaments are played out in first person, as we have primarily users from Europe and America. From time to time, there might be some additional fun tournaments or practice matches with different settings. Please take a look at the tournament settings in the front of every tournament page.How many matches do you play per tournament?
In our usual weekly tournaments, we do play a Best-of-3 format. However, this could change sometimes (Qualifiers, Training Matches, ...). Always take a close look at the tournament overview page, where the amount of maps is stated.